Our Services

SERVICES TO SUIT YOUR NEEDS

TAILORING JOBS TO SUIT THE EXACT REQUIREMENTS OF OUR CLIENTS

Wave1 has three major branches operating out of Melbourne, Sydney and Brisbane, as well as an alliance of value added resellers throughout Australia, Papua New Guinea and South East Asia. Each major office has highly trained and experienced sales staff and engineers who have been in the industry for a number of years. In fact, almost half of our staff have been with the company for over 10 years.

As a leading wireless microwave and laser communication systems distributor, Wave1 offers a full range of services. We tailor each job to suit the exact requirements of our clients and ensure we look after their needs from start to finish.

Link design, site surveys and path calculations play an important role in ensuring the proposed turnkey solution can be successfully implemented for the quoted price and within the agreed time frame. These preliminary services aid in ensuring that obstructions and poor Line Of Sight (LOS) are not discovered during or after the installation has been performed, as it can severely affect the systems performance.

Once all of the necessary surveys have taken place, the final sales process can begin. This next stage involves town planning permits, building engineering and permits, mast/tower and foundation design, solar and backup power design, through to site leasing and final equipment list generation. Wave1’s engineering team review the customer's requirements, site details and system design; prioritising tasks such as ACMA Licence applications and mast/mount and tower manufacturing. Installation logistics are then discussed within the Wave1 engineering group. The installation plan, site access and safety and induction requirements are reviewed, along with resource requirements, outside resources and areas of possible difficulties.

Through proper planning and good communication between all parties involved in the project, installations more often than not flow smoothly following the plans and time frames. Once the installation is complete, system commissioning begins. This involves final alignment of the antenna’s, configuration of the system and tuning and testing to ensure the performance is as good as possible and to the clients specifications.

 

WAVE1 NUMBER 1 FOR SPEED

Wave1 are Australia's experts in Microwave Technologies and product offerings. Gain a deeper insight by viewing our product catalogue of microwave network products

WAVE1 NUMBER 1 FOR SERVICE

Wave1 gives you "total peace of mind" from initial supply of equipment to 24 hour, 7 day a week year round maintenance and critical link monitoring.

WAVE1 NUMBER 1 FOR RELIABILITY

Over the last 30 years we have built a reputation of impecable service and professional advice. Read our case studies to see what our customers say about working with us